Jasmin Bora
Читать 2 минуты
Fixing Printer in an Error State on Windows 10 and MAC
Fixing an HP Printer in an Error State on Windows 10:
- First, check if there are any hardware issues such as paper jams, empty ink cartridges, or loose cables. Resolve any such issues before proceeding further.
- Next, go to the "Devices and Printers" section in the Control Panel.
- Locate your HP printer and right-click on it.
- Select "See what's printing" from the drop-down menu.
- Click on "Printer" in the top left corner of the window and select "Use Printer Online" if it's showing as offline.
- If there are any print jobs in the queue, cancel them by clicking on "Cancel All Documents".
- Restart both your computer and the HP printer and try printing again to get fix from printer in an error state
Fix an HP Printer in an Error State on Mac:
- Check for any hardware issues such as paper jams, empty ink cartridges, or loose cables, and resolve them before proceeding further.
- Click on the Apple menu and select "System Preferences".
- Click on "Printers & Scanners".
- Locate your HP printer and select it.
- Click on the "Open Print Queue" button.
- If there are any print jobs in the queue, cancel them by clicking on "Cancel All Documents".
- Click on "Resume" to bring the printer back online.
- Restart your Mac and try printing again.
By following these steps, you should be able to fix your HP printer that is in an error state on both Windows 10 and Mac
How to Fix HP Printer is Offline Problems
- Check the printer connectivity: Make sure that your HP printer is properly connected to your computer or network. Ensure that the cables are plugged in firmly and check if the printer is turned on.
- Check the printer status: Go to the "Devices and Printers" section in the Control Panel on your computer. Locate your HP printer and right-click on it. Check if it shows an offline status. If it does, right-click on the printer and select "Use Printer Online" option.
- Clear the print queue: Sometimes, the printer may show offline because there are pending print jobs in the queue. To clear the queue, go to the "Devices and Printers" section in the Control Panel, right-click on your HP printer and select "See what's printing". Then, click on "Cancel All Documents" to clear the print queue.
- Restart the printer: Restart your HP printer by turning it off and then turning it back on. Wait for a few minutes and then try to print again.
- Update printer driver: If the above steps don't work, it's possible that the issue is with the printer driver. You can update the printer driver by going to the HP website and downloading the latest version of the driver for your printer model.
By following these steps, you should be able to fix the HP printer shows offline problem.
3 просмотра
Поделиться
Добавить
Еще